GENERAL CANCELLATION AND DEPOSITS POLICY

Reservations made through the website or direct (in person, email or telephone) may be canceled or modified without penalty up to 10 days before the arrival date without charges. If you cancel between 9 and 4 days before the arrival date, the amount corresponding to 50% of the total reservation will be charged. If the cancellation is received in the last 72 hours or in case of no-show at the hotel, 100% of the total reservation will be charged as a penalty.

Reservations made through Booking may be canceled up to 14 days before the arrival date. If you cancel the reservation during the last 14 days prior to the arrival date or do not show up at the hotel, 100% of the total reservation will be charged as a penalty.